Tupl Inc. to showcase AI-Powered customer care solution at Innovate Asia 2024
2024-10-14 · Press Releases
The Digital Enterprise Show 2024 (DES), Spain’s premier event in digital transformation, is set to begin in Malaga, Spain, under the theme “Exponential Intelligence”. Tupl will participate for the third consecutive year, showcasing the latest innovations and advancements in AI Automation across several sectors. The event will also provide an excellent opportunity for networking and receiving valuable feedback.
This year, we will again have booth 1B258 where our Tuplers will explain our offerings and showcase our latest developments in different areas:
We are proud to present the first integration of GenAI with AI Care. This enhancement provides AI Care users—primarily first-line care agents and second-line network engineers—with a new, more user-friendly interface that allows for deeper investigation. Users can now ask further questions to explore the initial root cause analysis and context data provided by AI Care. In the typical GenAI format, care agents can interactively investigate by asking questions and receiving answers in natural, everyday language.
We will showcase our AI-based solution for visual inspection on manufacturing lines which detects quality anomalies during the manufacturing process. Already implemented in Premo factories, this solution has yielded positive results in cost reduction, reducing manual labor by up to 90%, achieving 99% anomaly detection accuracy, and maintaining prediction latency of less than 1 second, saving significant amounts of time.
We have further enhanced our AI Agro Unifier, making it a more competitive solution in the agricultural sector. At DES, we will demonstrate the intelligent irrigation system we developed through a recent joint project, as well as a new feature using machine vision to detect leaf diseases.
We are excited to share all our technological advancements with you. Visit us at booth 1B258 to meet our leadership team and discuss the transformative potential of these new partnerships and product offerings.
Founded in 2014 by telecom, big data, and AI experts, Tupl is pioneering the digital transformation of the telecom industry by automating network operations with AI. The company's AI engine, TuplOS, leverages machine learning and other technologies to accelerate the innovation cycle of network and customer care operations for wireless carriers in the United States, Japan, and Europe. Beyond the telecommunications sphere, Tupl has developed solutions for other key sectors such as smart agriculture or Industry 4.0. Tupl’s ultimate goal is to bring artificial intelligence to any sector, enabling any user to implement AI applications easily.
Headquartered in Bellevue, Washington, USA, Tupl has its R&D Center in Málaga Tech Park, and offices in Spain and Japan. Tupl is rapidly expanding its global presence. For more information on Tupl, please visit https://www.tupl.com/
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