AI-driven network operations with
NOC Automation
Automating NOC processes for incident handling
NOC Automation is an AI-powered network operations solution.
NOC Automation (NOA) is designed to revolutionize how network operations teams manage network incident resolution.
By automating the diagnosis, and resolution of known network issues, NOA reduces manual interventions, accelerates response times, and enhances operational efficiency across the entire network operations lifecycle.
Key Capabilities
Automated Ticket/Alarm Handling
Automated handling of incident tickets/alarms to assist the NOC team.
Alarm Correlation & Triage
Uses machine learning to correlate alarms and site data, replacing static rule-based models. Automatically classifies and prioritizes incidents for faster resolution.
Automated Actions
Performs automated corrective actions to reduce manual interventions. This includes executing remote resets, resolving self-clearing alarms, and escalating chronic issues with contextual analysis. Additionally, other manual NOC processes can be streamlined and automated to improve operational efficiency.
What benefits can you expect?
triage accuracy
consistency level
Automated NOC level 1
reduction in MTTR for self-clear tickets
Discover NOC Automation
NOC Automation Use Cases
Automatic resolution of tickets
Automatically resolve ticket categories covered by NOA so NOC Engineers can focus on resolving other service impacting issues.
Power-Related Issues
Automate the process associated with power-related problems.
Transport
Automatically resolve RAN alarms related to tickets coming from transport issues.
Environmental Issues
Auto-resolve of tickets due to extreme weather causing network equipment to trigger alarms.
Site Reset Automation
Monitor all open tickets for reset candidates, execute the reset, monitor site back up and validate the ticket resolution.
Standardized Reporting
FOPS troubleshoots with trusted and consistent documentation about the problem.
E-Bonding
Automatically create detailed incidences in 3rd party vendors’ ticketing systems.
NOC Automation
Frequently Asked Questions
How does NOC Automation work?
Tupl NOC Automation assists operations team to tackle workload, improving efficiency and effectiveness, quickly identifying & resolving network alarms and tickets.
Tupl NOC Automation uses all relevant Network data to triage the problem and provides action recommendations to NOC and Field Operations engineers. The solution can also deliver as Automatic actions, such as resets or work orders, and analytics reports.
How does Tupl SaaS work?
Tupl solutions are delivered as a cloud service (supported by the main cloud providers e.g. AWS, GCP, Azure, etc.). Our SaaS licensing model significantly reduces the upfront cost of purchasing the system. We can also deploy on-premises, in your private cloud or data center.
What type of root causes does NOC Automation address?
Apart from above introduced use cases, one key design principle of our solutions is flexibility, so as long as the proper data sources are integrated, any root cause that is relevant to you can be addressed.
My organization does not have data science skills. How steep is the learning curve for this solution?
No coding skills or database modelling are required. This solution relies upon TuplOS, which is a platform designed to synthesize and digitize the complex knowledge base from your engineers and free them to focus on putting their expertise to work. Tupl can guide you through the process via a coaching and training program from our services team.
What other systems can work with this solution?
Tupl solutions are conceived to work in conjunction with other systems within your company, such as Ticketing, SON, CM, or Work Order management systems. Just as any engineer would do.
Explore Proven Success Stories
Accelerating 5G Readiness Through Intelligent Network Automation
A US Tier-1 telecom operator seeking to boost operational efficiency, reduce costs, and accelerate 5G deployment by freeing up engineering resources from repetitive, manual tasks.
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A European Tier-1 telecom operator faced a strategic shift: to transform its Managed Services contract by insourcing key optimization tasks—all while operating under a reduced optimization budget.
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A Latin American Tier-1 telecom operator transitioning radio optimization activities back in-house from a major network equipment provider.