AI-driven network troubleshooting with
Network Advisor
Prevent issues from escalating
Network Advisor is a network operations solution powered by an Agentic AI Framework.
Designed to help engineering teams to diagnose and resolve complex network issues efficiently.
By automating the analysis of network data and delivering near real-time insights, intelligent root cause identification, and recommended actions, Network Advisor enables engineers to respond faster, more accurately, and with significantly reduced manual effort.
Network Advisor supports multiple levels of automation:
- Open-loop recommendations: the system suggests actions that engineers can review and implement manually. Agentic capabilities transform engineers’ intent into automated workflows, ensuring decisions are fine-tuned and automation procedures enriched with expert insights, reducing manual effort and accelerating resolution times.
- Closed-loop automation: in many cases, the solution can automatically execute recommended actions, streamlining the resolution process.
- Smart triage: when the root cause cannot be determined, Network Advisor performs the initial investigation and prioritizes the unresolved issues, allowing engineers to focus on the most critical problems. An intelligent chatbot interface also enables deeper analysis, detailed report generation, and natural language interaction with the system.
Key Capabilities
Comprehensive Network Visibility
Provides a real-time, holistic view of network performance. This “white box” visibility supports proactive operations, long-term optimization, and strategic planning.
Accelerated Triage through Agentic AI Empowerment
Speeds up incident investigation by converting engineers’ intent into automated workflows, enriching issues with expert insights and optimizing decisions making. An intelligent chatbot interface also allows engineers to conduct deeper analysis
Root Cause Analysis
Correlates data from multiple sources—KPIs, alarms, logs, and more—using advanced machine learning to identify and pinpoint the true source of network issues, not just the symptoms.
Automated actions
Delivers clear, data-driven actions tailored to each situation. By automating execution where possible, it helps engineering teams resolve issues efficiently and accurately, reducing time-to-resolution and minimizing service impact.
What benefits can you expect?
more accurate
consistency
manual effort reduction
staff productivity
Discover Network Advisor
Network Advisor Use Cases
Congestion
Network overloads root cause analysis.
4G RTWP Imbalance
External interference and faulty equipment detection.
4G/5G Sleeping cell detection
Hidden faults and misconfigurations in active cells malfunctioning.
4G/5G Traffic and Throughput
Traffic volume decrease and user throughput loss root cause analysis .
4G/5G Access Failure and Drop Call rates
Degraded performance of users calls and sessions .
Mobility
Handover-related problems impacting on service continuity.
Transport network issues
Backhaul-related issues disrupting RAN traffic volume.
5G SIP Drops Increase
Problems with communications sessions initiated by SIP.
Network Advisor
Frequently Asked Questions
How does Network Advisor work?
Network Advisor is designed to fit within an operator organization’s daily workflow on network performance and troubleshooting processes. Network Advisor connects to relevant data sources, key ones being configuration, topology and network counters and KPIs. The AI Engine correlates data from multiple sources to automate the detection, troubleshooting and action recommendations for network performance issues.
How does Tupl SaaS work?
Tupl solutions are delivered in cloud service (e.g. AWS, GCP, Azure, etc.) and can also be deployed on-premises, in your private cloud or data center.
What type of root causes does this solution address?
Apart from above introduced use cases, one key design principle of our solutions is flexibility, so as long as the proper data sources are integrated, any root cause that is relevant to you can be addressed.
My organization does not have data science skills. How steep is the learning curve for this solution?
No coding skills or database modelling are required. This solution relies upon TuplOS, which is a platform designed to synthesize and digitize the complex knowledge base from your engineers and free them to focus on putting their expertise to work. Tupl can guide you through the process via a coaching and training program from our services team.
What other systems can work with this solution?
Tupl solutions are conceived to work in conjunction with other systems within your company, such as Ticketing, SON, CM, or Work Order management systems. Just as any engineer would do.
Explore Proven Success Stories
Smart Network Optimization for Cost-Efficient Resource Management
A US Tier-1 telecom operator seeking to boost network performance, reduce operational costs, and improve customer experience by focusing engineers on the issues that matter most.
In-House Intelligence for Network Optimization Cost Reduction
A European Tier-1 telecom operator faced a strategic shift: to transform its Managed Services contract by insourcing key optimization tasks—all while operating under a reduced optimization budget.
Driving Network Quality and Efficiency Through Automated RF Action Plans
A Latin American Tier-1 telecom operator transitioning radio optimization activities back in-house from a major network equipment provider.