Operations made simple with AI

AI-driven network troubleshooting with
Network Advisor

Prevent issues from escalating

Network Advisor is an AI-powered network operations solution.

Designed to help engineering teams to diagnose and resolve complex network issues with greater speed and precision. 
 
By automating the analysis of network data and delivering near real-time insights, intelligent root cause identification, and recommended actions, Network Advisor enables engineers to respond faster, more accurately, and with significantly reduced manual effort.

Network Advisor supports multiple levels of automation: 

  • Open-loop recommendations: the system suggests actions that engineers can review and implement manually. Once there is confidence in the syste’s recommended actions the use case can be transferred to the next category below. 
  • Closed-loop automation: in many cases, the solution can automatically execute recommended actions, streamlining the resolution process. 
  • Smart triage: when the root cause cannot be determined, Network Advisor performs the initial investigation and prioritizes the unresolved issues, allowing engineers to focus on the most critical problems. 

Key Capabilities

Comprehensive Network Visibility

Provides a real-time, holistic view of network performance. This “white box” visibility supports proactive operations, long-term optimization, and strategic planning.

Accelerated Triage & Custom KPIs

Speeds up incident investigation by filtering noise, detecting anomalies, and prioritizing issues, especially when automatic resolution isn’t possible. It also supports customized or ad-hoc KPIs from multiple data sources including customer-centric metrics that help prioritize actions with high impact on user experience and churn prevention.

Root Cause Identification

Correlates data from multiple sources—KPIs, alarms, logs, and more—using advanced machine learning to identify and pinpoint the true source of network issues, not just the symptoms.

Automated actions

Delivers clear, data-driven actions tailored to each situation. By automating execution where possible, it helps engineering teams resolve issues efficiently and accurately, reducing time-to-resolution and minimizing service impact.

What benefits can you expect?

0 %

more accurate

0 %

consistency

0 %

manual effort reduction

0 x

staff productivity 

Discover Network Advisor

Network Advisor Use Cases

Congestion

Network overloads root cause analysis. 

External interference and faulty equipment detection.  

Hidden faults and misconfigurations in active cells malfunctioning.

Traffic volume decrease and user throughput loss root cause analysis .

Degraded performance of users calls and sessions .

Handover-related problems impacting on service continuity.

Backhaul-related issues disrupting RAN traffic volume.

Problems with communications sessions initiated by SIP.

Network Advisor

Frequently Asked Questions

Network Advisor is designed to fit within an operator organization’s daily workflow on network performance and troubleshooting processes. Network Advisor connects to relevant data sources, key ones being configuration, topology and network counters and KPIs. The AI Engine correlates data from multiple sources to automate the detection, troubleshooting and action recommendations for network performance issues.

Tupl solutions are delivered in cloud service (e.g. AWS, GCP, Azure, etc.) and can also be deployed on-premises, in your private cloud or data center.

Apart from above introduced use cases, one key design principle of our solutions is flexibility, so as long as the proper data sources are integrated, any root cause that is relevant to you can be addressed.

No coding skills or database modelling are requiredThis solution relies upon TuplOS, which is a platform designed to synthesize and digitize the complex knowledge base from your engineers and free them to focus on putting their expertise to work. Tupl can guide you through the process via a coaching and training program from our services team.

Tupl solutions are conceived to work in conjunction with other systems within your company, such as Ticketing, SON, CM, or Work Order management systems. Just as any engineer would do.

Explore Proven Success Stories

Smart Network Optimization for Cost-Efficient Resource Management
A US Tier-1 telecom operator seeking to boost network performance, reduce operational costs, and improve customer experience by focusing engineers on the issues that matter most.

In-House Intelligence for Network Optimization Cost Reduction
A European Tier-1 telecom operator faced a strategic shift: to transform its Managed Services contract by insourcing key optimization tasks—all while operating under a reduced optimization budget.

Driving Network Quality and Efficiency Through Automated RF Action Plans
Latin American Tier-1 telecom operator transitioning radio optimization activities back in-house from a major network equipment provider.

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90% classification accuracy,
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95% ticket avoidance and a 98% reduction in resolution time for network and service-related issues

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